This policy outlines the terms under which Scalboost will handle refund and cancellation requests from

its users. By purchasing any membership or digital product through our platform at

https://scalboost.com, you expressly agree to these conditions.

1. Nature of the Product

All products offered by Scalboost are digital and grant immediate access upon purchase. This includes,

but is not limited to: access to the private club, exclusive resources, templates, live and recorded

classes, events, support channels, and community spaces.

2. Free Trial Policy

Scalboost offers a free trial period so that new users can explore the platform and evaluate whether

the service meets their needs before being charged.

IMPORTANT: If the user does not cancel their subscription before the free trial period ends,

the system will automatically process the first payment. Once this charge occurs, no

refund will be issued under any circumstance.

By starting a free trial, the user acknowledges and agrees that:

• The free trial is the designated period to test and evaluate the service.

• It is the user's sole responsibility to cancel before the trial expires if they do not wish to continue.

• Failure to cancel before the trial ends constitutes acceptance of the subscription and its associated

charges.

• Claims of not having used or tested the service during the trial period are not valid grounds for a

refund, as the opportunity to evaluate was provided at no cost.

• Forgetting to cancel is not considered a valid reason for a refund.

3. Refund Policy

Given that a free trial is available for users to evaluate the service before committing financially, the

following refund rules apply:

• No refunds will be granted once the subscription has been activated and the first payment has

been processed after the free trial period.

• Refund requests based on change of mind, unmet expectations, or lack of use are not eligible.• A refund may only be considered if the user experienced a verifiable technical issue that

completely prevented access to the platform, and the user reported this issue to our support team

within 24 hours of the charge.

• If the user did not contact support before requesting a refund, the request will be automatically

denied.

4. How to Request a Refund (If Eligible)

If you believe you qualify for a refund under the conditions stated above, you must:

1. Contact our official support team via the help button on your Whop or Stripe profile, or through

our Discord server.

2. Provide your proof of payment along with a detailed description of the technical issue

encountered.

3. Allow 3 to 5 business days for our team to review your request.

5. Cancellations

Users may cancel their subscription at any time. Cancellation prevents future charges but does not

trigger an automatic refund. Access to content will remain active until the end of the current billing

cycle.

To avoid being charged, you must cancel before the free trial period expires. No exceptions will

be made for charges incurred after the trial ends.

6. Chargebacks & Disputes

Filing a chargeback or payment dispute without first contacting our support team is considered a

violation of this policy. We reserve the right to permanently revoke access and ban the user from all

Scalboost services in such cases. We encourage users to reach out to our team first so we can resolve

any concerns directly.

7. Special Cases

Scalboost reserves the right to review exceptional cases outside the stated timeframe, provided there is

clear evidence of technical errors attributable to our platform and not due to user negligence.

By using Scalboost, you confirm that you have read, understood, and agree to this Refund & Cancellation Policy.